Should you require any further assistance however regarding the disclosure of our Terms & Conditions, please don't hesitate to contact our Customer Service team on 08, Monday to Friday 08:00am to 8:00pm or contact us by email on Kind regards. Sun Life Assurance Company of Canada is a principal operating life insurance subsidiary of Sun Life Financial Inc., a leading international financial services organisation providing insurance. Equally, there are many customers’ claimants who will get a cash pay-out of more than the policyholder paid in premiums depending on how long they live. Customers who live longer can pay more in premiums than the value of the pay-out. Term life insurance is an affordable life insurance policy that gives you financial protection for a certain period of time. As with all insurance, it is possible to pay more in premiums than you get back. Our research shows customers understand this feature and are happy having the peace of mind of knowing exactly how much money they will get as a guaranteed cash pay-out when they die. Our advertising explains that the premiums for this insurance plan are payable for life and it is also explained to all customers when they buy and followed up with Policy documents.

Our Guaranteed Over 50 Plan customers choose the monthly premium they are comfortable with, which never goes up. We're sorry to hear of your concerns regarding the Terms & Conditions associated to the plan and you have found our policy is not the right product for you. Good Afternoon Caroline Thank you for your review.

Sun life life insurance